evansAbove Aerobatic Displays

Integra Support

Bridging the gap between Hardware, Operating System and Software Support

The Integra module provides on-site, Operating System, client network troubleshooting, re-configuration and resource access management.

If your end-users are having trouble with network or Internet access, with printing, fonts, security updates, Viruses etc, in fact for anything that is not specific to an actual hardware failure, then Integra provides the safety net.

In addition, Integra provides an on-site Operating System support, SoE reinstatement, Data transfer and a “best endeavours” data recovery service, should a system or hard drive need replacing or loan stock installing.

Support Modules

Every customers’ needs are different, so for this reason we provide a number of “Support Modules” from which you can assemble a personalised “Support Package” that best suits your requirements and budget.

The Modules can also be varied between different Users or Equipment.

The Modules available are:
On-Site Service
Parts Cover
Loan Stock
Creative Apps Support
Infrastructure Support

You can take as many or as few as your business needs dictate, balanced against the risks you face.

Within reason that can also be varied throughout the life of your contract to reflect the dynamics of your business.

Download our brochure

Event Brochure 3.8MB